Service Policies

Short, practical rules that protect customers, property owners, and PickPoint.

Authority

Identity and lawful authority must be verified before lockout or access work.

Pricing

Posted prices are starting prices. Final pricing is confirmed before dispatch or additional work.

Door Modification

PickPoint will not drill or modify a door without discussing it first.

Credentials

Do not submit passwords, permanent smart-lock codes, alarm codes, safe combinations, or private credentials.